FOR EVERYONE'S SAFETY, DO NOT RUN OUT OF PROPANE
COVID-19 UPDATE: For the health and safety of our customers, our employees, everyone's families, and the community, we ask that you please DO NOT run out of propane during this time. If a customer is out-of-gas, this requires a technician to enter the home to perform a leak test. This interaction is preventable, and any actions that prevent the community spread of COVID-19 are important.
Please continuously check the level of propane in your tank and call us when you are between 20%-30%. Checking your tank gauge is easy to do and only takes a few minutes.
We are still performing deliveries to our current customers. You can request a delivery anytime by completing the convenient online form.
As always, we will continue to respond to emergency situations and "gas smell" calls. Please call 844-636-6967 to report an issue.
Payments can be made by calling 844-636-6967 during our normal business hours; by visiting our convenient online portal, https://myfuelaccount.com/nwohiopropane; by mailing a check; or by leaving it outside for the driver to retrieve.
We appreciate everyone's cooperation during this time. Together, we can do this!!!